Returns & Refunds

Obviously, we want you to love your purchase, but if something isn’t right, here’s how returns work:

Returns

  • Returns are accepted within 14 days of delivery

  • Items must be unworn, unwashed, and in original condition

  • Tags must be attached

  • Proof of purchase is required

Non-Returnable Items

  • Final sale items

  • Gift cards

  • Worn or damaged items

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect

Refunds

Once we receive and inspect your return:

  • Approved refunds will be issued to the original payment method

  • Please allow 5–10 business days for processing

To initiate a return, email us at hello@ironwirethelabel.com.